About Us

Jamie Howder Nurse Practitioner

Jamie M. Howder, FNP-BC was voted a “Top Aesthetic Nurse Practitioner” for the third straight year in the Aesthetic Everything® Awards. This year’s 2019 Aesthetic Everything® Aesthetic and Cosmetic Medicine Awards tapped winners from over 30,000 votes cast. Voting was held online between September 1st and October 1st, 2019.  All votes were counted to obtain the list of winners. The Award winners for excellence in the field of Aesthetics span the categories of Companies, CEOs, Presidents, Executives, Doctors, Med Spas, Aestheticians, Nurses, Staff, Services, Training, Publications, Meetings, Charity, Videos and more.

In response to receiving the Aesthetic Everything® Aesthetic and Cosmetic Medicine Award for “Top Aesthetic Nurse Practitioner”, Jamie Howder said, “Our patients are the single most important factor for our success. Top customer service is crucial and it is important that our patients feel valued as soon as they walk into our practice. This honor of being voted a “Top Aesthetic Nurse Practitioner” 2019 reflects our practice’s commitment to providing our patients with the best customer service and the best treatments to help them achieve the best version of themselves. They may walk in as a patient, but they will leave as a friend!”

Continue Reading…

At the age of 20, Howder began her career as an ER registered nurse. Her medical knowledge and devotion to patient care led her to rapidly advance to emergency room Charge Nurse within a year. There, she led a team of nurses r with physicians and a multidisciplinary team. The challenging work in the ER energized and inspired her. Reflecting on her days in the ER, Howder noted, “At the end of every shift – worn out or not worn out – I felt like I had made a difference in the care I provided to my patients. Whether it was holding the hand of a dying patient who had no family, to doing chest compressions to save a life, to helping assist birthing an emergency delivery of a newborn baby, the life of the emergency department was always changing. While working in the emergency department, I continued my education to become a family nurse practitioner.”

In 2010, she earned a degree as a Family Nurse Practitioner. She then shifted into the field of Cosmetic Dermatology and Medical Aesthetics.  Her degrees include MSN-FNP, Family Nurse Practitioner and BSN from the University of Phoenix as well as a Masters of Science from Loma Linda University School of Nursing. Howder’s certifications include: Board Certified Family Nurse Practitioner; Board Certified in Bioidentical Hormone Replacement Therapy; Certified in Injectables of the Face; Certified In Laser Medicine.

Ms. Howder currently practices at Hospitality Medical Aesthetics in Redlands, California. The Med Spa, itself, is no stranger to awards, having been voted a “Best Day Spa” on the Inland Empire HOT LIST.

Being a nurse is truly my passion. I started my career as a registered nurse when I was 20 years old. My career began as a registered nurse in the emergency department. Less than a year I was the charge nurse of the emergency department leading a wonderful team of nurses and working together with our doctors and multidisciplinary team. I loved emergency medicine. It was challenging, rewarding, hard work, and at the end of every shift worn out or not worn out I felt like I had made a difference in the care I provided to my patients. Whether it was holding the hand of a dying patient who had no family, to doing chest compressions to save a life, to helping assist birthing an emergency delivery of a newborn baby, the life of the emergency department was always changing. While working in the emergency department, I continued my education to become a family nurse practitioner.

In 2008, I graduated as a family nurse practitioner and started my career in cosmetic dermatology and medical aesthetics. As a nurse practitioner, I am a licensed independent practitioner working under standardized procedures in a practice setting of “medical aesthetics, or cosmetic dermatology.” I provide nursing and medical services to individuals, families who seek ways to transform inner and outer beauty. In addition, I am able to diagnose and manage acute episodic and chronic illnesses. As a nurse practitioner, I emphasize on health promotion and disease prevention. My services as a nurse practitioner include, but are not limited to ordering, conducting, supervising, and interpreting diagnostic and laboratory values, prescribing pharmacological and pharmacological therapies. As a nurse practitioner, I also teach and counsel individuals and families on health promotion and disease process. As a nurse practitioner, I continue to serve as a health care researcher, interdisciplinary consultant, and patient advocate.

When I am not working at Hospitality Skin Spa and Aesthetics, I do like to volunteer within the community. I like to sponsor and help out with several organizations including Fire and Burn Foundation, Inland Empire, Unforgettable’s Foundation, Boys and Girls Club. Bonne Meres Auxiliary of Redlands, Riverside community health foundation, Redlands Fire Department ladder truck fund, Rotary Club of Redlands, Building a generation, West Coast Hooters, and much more

Dr. Phong Nguyen, MD

Dr. Nguyen has been a part of Hospitality Medical Aesthetics since  2009. He has a passion for helping others look and feel their best.
Dr. Nguyen has practiced medicine at Redlands Community Hospital since 1994, and joined Redlands-Yucaipa Medical Group to serve as the Medical Director in 2014.

He has served as Chief of Staff and ER Director at Redlands Community Hospital, as well as the Medical Director for the Redlands Fire Department, Loma Linda Fire Department, the San Manuel Fire Department and the Paramedic Program at Crafton Hills College. He enjoys reading and tennis.

View Credentials


Medical Degree

University of California, Irvine College of Medicine, 1987


Medical College of Georgia, Emergency Medicine
Louisiana State University, General Surgery


American College of Emergency Physicians and American Medical Association

Mark Howder, Chief Financial Officer

Mark is passionate about serving others. He started his career as an EMT on an ambulance while going to paramedic school. He served 3 years as a combat medic in Iraq. From there he worked off shore as a remote medical provider in places such as Australia, Brazil, the North Sea, and Africa. He then found his calling as a firefighter paramedic. He takes pride in being able to provide assistance to others. Customer service is always number one he makes your wellbeing his priority. 

Mark takes pride in tying to accommodate all patients needs or wants with the utmost professionalism. He looks forward to meeting you with a smile.

Katie Taylor - Office Manager

Hello and welcome to our practice.  I am very excited to be a part of this amazing practice.  I am eager to answer any questions you may have, and help you achieve your goals.  This industry is growing faster than ever and I am committed to helping you in any way possible.  I graduated from Cal State San Bernardino with a BA in Sociology.  When I have free time I enjoy being outside at the beach/river with friends and family.

Shelby Vanderwall, RN

My medical background includes emergency medicine.  I have been friends with Jamie as well as a patient.  I have seen how happy she was and her patients and I thought Hospitality Medical Aesthetics would be a great change from the ER.  I came here and thoroughly enjoy helping people take care of themselves and improve their self esteem.

Shelley Jenkins, RN

I have been a registered nurse for 17 years.  My first 3 years I worked in Intensive Care and for the last 14 years I worked at Loma Linda University Medical Center as a gastrointestinal nurse giving sedation for patients undergoing procedures.  I am so excited to start a new chapter working at Hospitality Medical Aesthetics.  It is entirely different than any kind of nursing I have done in the past, but it gives me such satisfaction knowing I am helping people feel and look their best.

Danielle O'Connell

Hello, my name is Danielle. You can usually find me at the front desk with a smile on my face. I’m the type of person who strives to make someone else’s day a little brighter, even if it’s just a smile while passing by in the lobby or a small chitchat at checkout. On my days off from HMA, I’m either at school, at the gym, or working my other job as an ER vet tech. After 5 years of working with animals, I’ve decided to further my education on the path of becoming a Registered Nurse. Being a part of this practice has lit a new fire in me to push through school and accomplish that goal of becoming an RN. I owe that boost of motivation to Jamie, Mark, my front desk girls, and the registered nurses I work with. I’m really grateful to be here and to have HMA as my place of employment while I’m in school. I’ve thoroughly enjoyed getting to know some of you so far and I always look forward to meeting new faces!

Meet Our Partner!